Websites
What should you receive when your business website is handed over?
Check account ownership, website files, forms, deployment instructions and known limitations in a practical website handover.
Know what was delivered
A handover should identify the version that is live and where the maintainable source belongs. A folder of screenshots is not the same as the files needed to change a website. Ask which assets, dependencies and instructions are needed to reproduce the delivered site.
A record of what remains unfinished is equally useful. Known limitations should be visible rather than buried in an old conversation.
Keep account ownership understandable
Document who controls the domain, hosting and relevant business services. Store credentials securely rather than putting them into public documentation or a website folder. Identify who can authorize access changes and how a future collaborator will obtain appropriate access.
The purpose is continuity: another person should be able to understand the setup without guessing which account belongs to the business.
Document how inquiries and updates work
Record the form fields, delivery destination and person responsible for checking submissions. Distinguish an automated notification from a process that actually tracks follow-up. Note which checks were performed and when.
For updates, explain how changes are previewed, approved and published. Include a way to return to a known earlier version if a release causes a problem.
Four checklist panels: Delivered files and live version / Accounts and responsible owners / Forms and update instructions / Known limitations and rollback
Make maintenance a defined responsibility
Ask who will review links, content, account notices and any connected services. A static site and a site with multiple integrations can have different maintenance needs. Avoid assuming that a one-time build includes indefinite monitoring.
MarketMerit's launch included internal developer documentation and a tested inquiry route. The public story describes that work; it does not promise that every future project has the same scope. A useful handover makes those distinctions clear.